Our Services

We offer onsite, remote access and carry in services for your macOS and iOS devices, local networks and accessories.

Service Rates for Onsite, Carry-in and Remote Tech Support

Standard Rate – individual or SOHO business – $88/HR

Limited Income Rate (Individual under $25,000 PA, Household under $40,000 PA) – $68/HR

Billed from arrival onsite (30 minute minimum – rounded up to nearest 15 minutes)

Onsite Fees – for travel to your Home or Business

Up to 5 km – $10     5 to 20 km – $20     20 to 50 km – $40     Over 50 Km – time billed from departure from my home office.

Payment is due on completion of services. 5% GST applies for all services.

Telephone and online remote support are billed from the time of connection to the time of disconnection. 30 minute minimum and increments of 15 minutes. Prices in CA$ for Canadian residents and in US$ for US residents. 5% GST is added to services billed to clients in Canada. No taxes are added if you are in the USA. Remote support will be invoiced and paid by cheque or Interac e-Transfer for Canadian residents, or through Square online payments for US residents. Onsite services can be paid for by cheque, e-Transfer or Interac debit.