Greater Victoria, BC: 250-483-4052
Canada/USA Toll-free: 1-866-MAC-GEEK
Service Rates for Onsite, Carry-in and Remote Tech Support
Standard Rate – individual or SOHO business – $80/HR
Limited Income Rate (Individual under $20,000 PA Household under $35,000 PA) – $60/HR
Business rate (incorporated or multi-employee business) – $100/HR
Billed from arrival onsite (30 minute minimum – rounded up to nearest 15 minutes)
Onsite Fees – for travel to your Home or Business
Up to 10 km – $10 | 11 Km to 20 km – $15 | 21 km to 30 km – $20
31 to 40 km – $25 | 41km to 50 km – $30 | 51 to 60 km – $35
For distances greater than 60 Km – time billed from departure from my office.
Payment is due on completion of services. 5% GST applies for all services.
7% PST applies for some hardware services.
Telephone and online remote support are billed from the time of connection to the time of disconnection. Rates and time increments are the same as for onsite service. Prices in CA$ for Canadian residents and in US$ for US residents. As remote support is software only, 5% GST is added to services billed to clients in Canada. No taxes are added if you are in the USA. Remote support will be invoiced and paid by cheque or Interac e-Transfer for Canadian residents, or through PayPal for US residents.