Friendly Affordable Mac Support

Friendly Affordable Mac Support is Our Mission

Mac Support – onsite in Victoria BC – online in Canada and the USA

While Macintosh computers are among the most reliable and trouble-free machines on the market, and Mac OS X has a well-deserved reputation for stability and freedom from every sort of malware, even Mac users can have problems with their computers. Hard drives can die. RAM can go bad. Power surges or outages can cause file or directory corruption. In these situations you need a Mac support professional.

If your Mac won’t boot up, we have disk repair utility CDs and USB sticks that will usually let us boot your machine and repair the problem (unless it’s a hardware issue). We can help you to install new software or software updates. We can help you transfer your data from your old Mac or PC to your new Mac. We can set up or upgrade your home or office network. We can help you to set up a backup system, and we can help you install free antivirus software if you need it. We can show you how to use your Mac and your software, and help you choose a new Mac.

If you have a relatively recent Mac, with Mac OS X 10.3.9 or newer and high speed internet access, we can offer Mac support by remote control and save you the cost of an onsite visit. We normally use Apple Remote Desktop to provide remote Mac support, along with a utility program called MacGeek4Hire Connect. This solution requires the client’s Mac to be running Mac OS X 10.4 or newer. For those clients still using Mac OS X 10.3.9 or who are not able to use MacGeek4Hire Connect for other reasons, we can provide remote Mac support through another program called MacGeek4Hire Remote. This program doesn’t support the advanced features of Apple Remote Desktop, but it does allow us to view and control your screen.

Our rates for onsite and remote mac support are affordable, and we come to your home or office. We’re Mac Geek 4 Hire and we’re here for all your Mac support needs.